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Genline FamilyFinder

Genline FamilyFinder 2 User Guide

Troubleshooting Genline FamilyFinder 2

System
Requirements


Genline FamilyFinder for Mac OS X

Genline FamilyFinder for Mac OS X (GFFMac)


GFFMac exists in two variants:

Special - Quick but only operates on Mac OS X (on PowerPC, but not Intel)

Java - This is written completely in Java (compatible with other operating systems. Genline will only provide support for Mac OS X)

Download GFFMacSpecial for Mac OS X (GFFMacS222.zip)

Download GFFMacJava for Mac OS X (GFFMacJ222.zip)

Current version for both variants: 2.2.2
Release date: July 11th 2006

News in 2.2.2: Sequences with more than 1000 images is not affected by graphic disturbances, like in earlier versions.

Note: Effective February 14, 2006 GFFMac versions prior to 2.2.1 will no longer be able to connect to the Swedish Church Records archive. Once you have installed a GFFMac 2.2.1, or later, you will have to restart your computer. Occasionally an additional restart may be required in order to clear all cache and memory.


System Requirements


INSTALLATION GUIDE

0. Make sure that Java is updated (Important!), by clicking on the Apple | Software update... . Select all items containing the text Java and click Install.

1. Click on the desired GFFMac variant, above.
A zip file will then be downloaded. It will be unpacked automatically and a folder, normally called GFFMac, will land on the Desktop. If you use some special download tool (also Mac OS X version is affecting) the name may differ a bit. (E.g. GFFMac.folder). In that case the name must be changed to GFFMac.

2. Thus, make sure that a folder with the exact name GFFMac is unpacked from the zip file, automatically or via tool, and is placed on the Desktop. On some Macs you can start the program by double-clicking "start.command" inside this Desktop GFFMac. In that case jump directly to point 7. If not, continue with point 3.

3. Open a Finder window and open Applications. (In Mac OS X 10.2.8 you find "Applications" in Finder's menu under "Go").

4. Drag-and-drop the folder GFFMac into the Applications folder. In Mac OS X 10.3 and later you may, instead, drop it right on the icon for Applications. In this case, be careful to really hit the icon and not over or below it.
GFFMac will then be visible among the other applications.

Please check now that the path to startGFF.command is exactly:
Applications | GFFMac | startGFF.command

5. Installation is ready!

6. Run the application via Finder by opening:
Applications -> GFFMac -> startGFF.command

Before the actual program start, a Terminal window will open.
Don't close it, until you're ready with GFFMac.

7. The program begins with a dialog window, where the language can be changed to English. This is also the place, where you enter your user name and password. If you don't have a user name, just click "Test the product" for a demo.

8. Click on "Log in". Wait a few seconds and the programs main window will be shown. Follow the instructions in the upper, left corner.

9. Tip: The area of the application is deliberately made larger than the main window. That's why there are scroll bars along the sides. Normally, you don't need to use these, since the program adjusts the scroll automatically when you:

• select an image sequence

• click the button "Center image and tools"

• click the button "New Search..."

If you still need to scroll sometimes, we recommend that you click just before or after the blue (sometimes silver) "cigar". (It can be very slow to drag it instead, when an image is showing.)

This scroll design is not chosen for its "beauty". Instead we try to fulfill what most people wants:

• as large image as possible

• image tools/lists easy reachable, without interfere or disappear, while studying the image.

This design is optimized for 1024 x 768 and Mac OS X 10.3.3 with standard settings, but works ok also for higher screen resolutions and minimal "Dock" etc.


Good luck with your family search!


Problems and Solutions

1. If you would like to switch GFFMacJava for GFFMacSpecial it may be necessary to empty your web browsers cache. This is definantley necessary for Safari on Mac OS.

2. If the program won't start, or if it behaves strange after the start, the cause is often one of the following:

- The folder GFFMac has got another name, or has been placed in a faulty folder. See point 1 to 4 above.

- Java is not updated. See point 0 above.

- You have started from the jar file, which gives wrong memory parameters. See point 6 above.


 
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