FAQ - Customer Support's Top Questions


How do I install Genline FamilyFinder 2 (GFF2)?

You can find GFF2 download and installation instructions under Get Started .


I have forgot my password?

Go to Forgot Your Password? and enter your e-mail address in the text field and click 'Send'. Your User-ID and Password will be sent to you automatically by e-mail.

You can also contact usinfo@genline.com


How can I check when my subscription will expire?

Sign In and View Your Log In Statistics to check your subscription expiration date. You will be able to view your subscription expiration date and the number of images you have viewed.


What Swedish Church Records are included in our archive?

Our church records archive includes records from the 16th-20th century. These records consist of birth/baptismal, confirmation, marriage, death/burial, church ledgers and household examination rolls. These are the main sources of genealogical information in Sweden. In some cases we will be complementing these church records with those kept by a government agency known as Statistics Sweden (abbreviated as SCB).

Parishes currently available


What is the SCB material?

SCB material consists of the interpreted records from a government agency known as Statistics Sweden (abbreviated as SCB).


Why are some record types mixed together?

genline scans film of the original church records as they are and has no control over how these records were structured. It is common that more that one record type or time period may be included in the same church record. For example, Births, Deaths, and Banns and Immigration and Emigration will often be found together spanning numerous time periods in the same church book. A search in Genline FamilyFinder will return the sequence that the information resides in and this sequence may also contain other record type and time periods.


How do I order a subscription?

Simply Sign In and Order a Subscription


When does my subscription become active?

You get immediate access to the Swedish Church Records archive once you have ordered a subscription. If you have an active subscription the new subscription will begin when the active subscription expires.


When does my subscription expire?

You will receive an e-mail reminder10 days before your subscription expires. You can also contact customer support and we will let you know.